Return Policy & Shipping Info

Return Policy

Here at Zia Hitch we believe our customers should be given the same care and respect as our awesome products. If you aren’t completely satisfied when your hitch cover arrives, shoot us an email at info@ziahitch.com or give us a call at (505) 386-9273.

 

Damaged Products

Zia Hitch is not liable for any wear and tear that may occur during harsh weather or terrain. However, if you contact us within 10 days of the initial damage and send in a picture, we’ll discuss getting you a new hitch at a discounted price.

 

Refunds and Exchanges

If you are not completely satisfied with your new hitch, please send us an email and let us know why you are unhappy. We will find the best solution for you, whether that’s a full refund or store credit for a new hitch cover.

 

Shipping

The shipping cost is based on weight and destination. The amount will be visible in checkout once you have completed the necessary steps to finalize your order.

 

 

Order Fulfillment

Orders are generally fulfilled within one business day. If an item is on backorder, it may take up to a week before shipping.

 

Do you love your hitch?

We want to hear what you have to say about your new Zia Hitch! Have you taken yours around the block a few times? Is your new hitch stopping traffic? Let us know what you think of Zia Hitch and get featured on our social media platforms!